Shannon Rustad is a Solution Consultant with IMS Legal Strategies. In her role, she partners with litigation teams to support successful case outcomes. As a trusted advisor, Shannon connects attorneys with IMS’s deep bench of expertise and comprehensive litigation consulting resources. Serving as a primary point of contact, Shannon works closely with clients to understand the unique demands of each matter and align those needs with tailored support solutions. She collaborates seamlessly with internal teams to ensure clients receive strategic guidance at every stage of the litigation lifecycle.
Shannon is dedicated to building new partnerships and deepening existing client relationships. She is responsive, insightful, and unwaveringly focused on client success.
In her previous role as Director of Operations and Business Development in the litigation support industry, she spent more than thirteen years cultivating relationships with both plaintiff and defense attorneys, gaining a deep understanding of their expectations, priorities, and what defines a truly valuable litigation support partner.
Shannon lives in the Phoenix, Arizona, area, where she enjoys discovering local restaurants that are hidden gems. She loves spending time with family and planning vacations that involve being near a body of water.
- BA, Business Administration, Saint Leo University
- AS, Business/Commerce, Yavapai College