IMS Senior Jury Research Coordinator Susan Brooks specializes in managing mock trials and focus groups across the United States, with a particular emphasis on the West Coast. Susan excels at understanding and anticipating client needs, ensuring maximum organization and efficiency throughout each jury research project. A natural problem solver, Susan is driven by her passion for fostering positive relationships and delivering high-quality results that inform our clients’ strategies. Her dedication to enhancing the jury research process aligns seamlessly with IMS's mission to provide exceptional service and meaningful insights.
Susan’s experience includes content management for government website development projects, in which she further refined her project execution, collaboration, and communication skills. She built a strong foundation in project management and emerging technology trends at the International Academy of Design and Technology in Chicago, Illinois. Originally from Chicago, Susan now resides in Atlanta, Georgia, with her husband and three children.